Frequently Asked Questions
Are you accepting new clients?
Yes, I am currently accepting new clients for bookings between May to July 2025.
What days and times are you available for assessment appointments?
I am currently offering assessment appointments on Mondays and Thursdays between 8:00am and 4:00pm.
What methods of payment do you accept?
I accept credit card and e-transfers for payment. Many clients prefer to use credit card payments as they can be easily managed within my booking system, reducing the need to remember to send payment. Alternatively, I also accept e-transfer for assessments; payments can be made prior to our virtual appointments.
How do I book an assessment?
Please reach out to me at info@drsarahfarstad.com to request an assessment. I will answer any questions you have about the process and then I can send you information about how to complete the consent forms, intake forms, and questionnaires.
Once the intake forms and questionnaires have been completed, we will book the clinical interview and feedback sessions.
Do I need a doctor's referral?
You do not require a referral from your doctor or mental health professional. You can contact me directly to request an assessment.
What is the cancellation policy?
I require at least 3 days' notice for cancellation or rescheduling of an assessment. This cancellation policy allows me to schedule clients waiting for appointments. If I am able to fill your spot with another client, you will not be charged a cancellation fee. I understand that unexpected emergencies can occur, and I will review these situations on a case by case basis.
Can I be added to the cancellation list?
Yes, you can. The cancellation list is for clients who are available at short notice and who are hoping to get in for their appointment sooner than the waitlist. There are no guarantees that being added to the cancellation list will result in an earlier appointment.
Will insurance cover my assessment?
Psychologists are not covered by the provincial Medical Services Plan. Many extended health benefit plans will reimburse you for part or all of the services. Please check with your insurance carrier directly for details on their coverage for sessions with a Registered Psychologist. If you have extended health coverage, you can submit your receipts to your insurance provider for reimbursement. I do not bill insurance companies directly.